For many people, “trade secret theft” evokes an image
of a technological superspy, a James Bond meets Edward Snowden. But the more
common, less dramatic and yet more dangerous threat to a company’s proprietary
information comes from within. Current and departing employees likely are more
threatening to a company’s trade secrets than are foreign espionage agents.
First, unlike outside
cyber-attackers, often a company’s employees are freely granted access to the
company’s trade secrets. They don’t need to hack into the company’s system –
they just log in with their user ID and password, or stroll down the hall and
open a file cabinet.
Second, employees are
much more likely to be able to utilize trade secrets to the company’s
detriment. A departing employee is well positioned by training and experience
to work for a company’s competitor. Insiders will best understand the
competitive value of a company’s confidential information, and know which competitors
can most easily exploit stolen information. In other words, unlike a foreign
hacker, an employee better understands the market for the confidential
information and needs to waste little time trying to capitalize on the
information.
Third, employees may
falsely but genuinely believe that they own the information and aren’t doing
anything wrong by taking it to a new employer. An employee who has committed
his time and energy to developing information may feel that he owns it, even
though he implicitly or explicitly assigned the work product to his employer.
Many departing employees who would never consider themselves thieves have no
qualms about copying “their own” personal work files to take with them to the
next employer.
As important as cyber-
and data-security are to protecting a company’s trade secrets, it is equally or
more important to assess whether departing employees are walking out the door
with the company’s crown jewels. While you are guarding against a secret attack
from a foreign agent in the middle of the night, your trade secrets may be
carried calmly out the front door on the thumb drive of a once-trusted
executive.
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