Is a non-union
employee who speaks out about employment matters protected by the National
Labor Relations Act? If so, under what circumstances? That question
is critically important because if the employee is protected and is fired, the
employer may have to reinstate him, pay back pay, and post a notice that the
employer violated employee rights.
The answers are not so simple. Was the employee
griping to management about work? Did he take any action to mobilize
employees to support him? Was he seeking to induce group or collective
action?
A recent Third Circuit appeals court addressed this
situation. A computer engineer went to lunch with his boss and three
co-workers to build team spirit, as the company was aware that it was
understaffed and wanted to bolster morale. During lunch the computer
engineer complained that there were too few engineers to do all the work and
that the company should have hired more engineers rather than a $400,000 per
year executive, whom he named. Two employees at the lunch agreed.
The
manager reported the conversation to the company CEO, who was particularly
disturbed by the disclosure of the new executive’s salary, which was
confidential. There was an investigation into how the computer engineer
knew the executive’s salary. It was found that a project he was working
on allowed him to view confidential information. The CEO then met with
the computer engineer and asked how he obtained the confidential
information. The computer engineer did not give a straight answer.
He first said he found it on the Internet and denied that he had gone into the
HR data base. He next said the executive’s salary was water cooler
scuttlebutt, and then claimed he had heard it from two employees. Shocked
at hearing this explanation, the CEO spoke with one of these long-time
employees, who denied providing any confidential information. The CEO
concluded that the computer engineer had breached the company’s confidentiality
policy, had lied to him, and was not trustworthy. As the business
required maintaining confidentiality of customer data, the CEO fired the
computer engineer for lying and disclosing confidential information.
The fired employee fought his discharge at the
National Labor Relations Board (NLRB). After a hearing, an administrative
law judge (ALJ), concluded that the computer engineer’s lunch comments were
protected, that the Company’s confidentiality policy was overly broad and
unlawful, and that the firing was unlawful. The NLRB upheld that decision
ordering reinstatement and back pay. An appeal followed.
The Court noted that the computer engineer had not
discussed the work situation with others before the lunch nor did he seek
support from others afterwards. The Court held, however that prior
action, being selected as a spokesperson, or having plans to pursue the issue
with others afterwards is not required for protected activity. What does
matter is whether the conduct was taken with the intent to induce or effect
group action in furtherance of group interests. As the computer
engineer’s complaints related to work, they were protected as two co-workers had
agreed with his views.
While the NLRB ended its analysis there, the Court
determined that the Company had the right to explain the reason for the
termination. There needed to be a review whether the Company would have
fired the computer engineer for a reason that did not involve protected
activity, such as his evasiveness, dishonesty, and lack of trustworthiness.
The computer engineer’s shifting explanations raised
issues of honesty and trust and could be independent reasons for the
firing. As neither the ALJ nor the NLRB had considered the alternative
basis for the discharge and had not explored whether the reasons were a pretext
for an unlawful firing, the Court sent the case back for a further examination
of the employer’s rationale. The Court told the NLRB to examine whether
the company had established the importance of integrity and honesty in its
business and whether employees had been disciplined in the past for similar
activities.
We
recommend before
firing any employee to closely review the facts when an employee is raising
concerns about work. Is he simply griping on his own account or serving
as a spokesperson for others? Have others agreed with him? If so,
he probably is engaged in “protected concerted activity.” This can occur even
if there is no union and no union organizing taking place. If the
comments warrant discipline, conduct a review of what expectations have been
violated; are those expectations in writing and narrowly drawn to be
enforceable; and have others been disciplined in the past for similar
activities. Undertaking this review in advance could save 5 years of
litigation and legal fees. Further, a review of the policy relied on to
support discipline is required as the NLRB has been scrutinizing policies to
favor employee rights. This case is another reminder that terminations
should occur only after analysis and reflection and policies need to be
carefully drafted to satisfy the NLRB.
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