A unique seminar, aimed to improve personal and
team effectiveness, as well as effective management for justice sector
employees has been launched today in Odessa. Training of new chairmen for
justice departments– people, who should change the face of justice and
Ukrainian citizens’ attitude towards public services, is being performed
jointly by the Ministry of Justice of Ukraine and USAID. The seminar was opened
by the Minister of Justice of Ukraine Pavlo Petrenko.
A unique seminar, aimed to improve personal and
team effectiveness, as well as effective management for justice sector
employees has been launched today in Odessa. Training of new chairmen for
justice departments– people, who should change the face of justice and
Ukrainian citizens’ attitude towards public services, is being performed
jointly by the Ministry of Justice of Ukraine and USAID. The seminar was opened
by the Minister of Justice of Ukraine Pavlo Petrenko.
The Minister pointed out that this seminar is
not another standard educational program, performed “for show” for the last 20
years in many ministries and departments. This training changes communication
philosophy between the civil servant and an average Ukrainian citizen.
“We want justice sector employees to sincerely
help people, who address them. These are the trainings, designed to change
philosophy of communication between public servants and citizens”, - emphasized
Pavlo Petrenko.
Pavlo Petrenko stressed that our current goal is
to increase public trust in Government and to facilitate their lives. For this
reason, maximum facilitation of the justice system and reduction of its staff
is currently taking place. Changes in quality of justice system personnel are
being performed alongside with its reduction.
“It is important for us to have new people
working at the Ministry. People, who are going to establish the new format of
communication with Ukrainian citizens. It is for new employees, who had come to
the justice sector through open contests, to bring our ministry’s new
philosophy to people. If you are to succeed, then Ukraine will have a new
Ministry of Justice with a new attitude”, - emphasized Pavlo Petrenko.
He expressed confidence that in the nearest
future justice authorities will manage to completely switch to “customer
relations” format, when Ukrainian citizens, while addressing justice
authorities, will be confident that they will receive here consultations,
assistance and protection.
Deputy Minister of Justice of Ukraine Gia
Getsadze expressed gratitude to USAID and the USA Government for effective
cooperation, embodied in modern education programs, which are essential to
employees during the justice sector reform.
“We have created a new Ministry of Justice and
it won’t have anything in common with corruption. Our goal is to improve the
quality of services, provided to our citizens, in order for them not to stand
in lines or pay bribes any longer. This seminar will help us to improve our
work”, - stated the Deputy Minister.
USAID Fair justice project Chief of Party
David Vaughn in his turn pointed out that one of the tasks of USAID Fair
justice project is to promote Ukrainian Government to increase responsibility
of government bodies and transparency in decision making processes that affect
citizen’s lives.
“Updating justice system’s senior
management and concern for their professional development is of particular
importance in this context. Fair justice project gladly responded to the
Ministry of Justice initiative to support the deployment of training programs”,
- he said.
According to him, civil servants currently
have limited opportunities to develop personal professional skills targeted for
specific users.
“Civil servants should have knowledge in
modern topics such as strategic planning and management. We consider it an
honor to assist the Ministry of Justice in employee training program”, - David
Vaughn.
Natalia Kopylenko pointed out that Ukraine
has no commercial institution, progressive bank or enterprise that have
significant achievements and don’t invite training providers.
According to her, some companies’
top-managers and even middle managers visit up to 10 trainings annually.
“After 3 days of training you should leave
this place with knowledge. If a person uses skills, obtained through training,
even a year after the training – the training was phenomenally successful”, -
emphasized Natalia Kopylenko.
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