The electronic service portal iGov.org.ua, a joint project of state
power, volunteers and IT companies intended to increase the level of provision
of public services, was launched in Ukraine on Tuesday, according to a report
on the official website of the Ukrainian president.
According to the report, the portal today has almost
every service provided by the state to citizens and businesses. Nine services
are available online, and it is planned to introduce 47 more in the near
future, while 492 services are to be worked out for the future. If citizens do
not find the services he or she requires, they can fill in a form and the
service will be added to the portal. The term of the introduction of the
electronic services depends on the readiness of public institutions and regions
to introduce the newest technologies.
Around 60 various state agencies are involved in the
project, both central and local ones.
It is planned to launch the registration of cars in
the coming months. It is also planned to launch online services for
international passports, form No. 4 in the Justice Ministry, etc.
"By the end of this year we set a goal to
transfer 20% of public services to the electronic rails," Deputy Board
Chairman of PrivatBank, one of the key designers of the portal, Dmytro Dubilet,
said at the presentation of the portal on June 16.
"Our common task today is to help the development
of the public service area, make services easy to access… The quality of work
of the state machine could be measured by various indicators of internal
efficiency, but the most important one is the cooperation of the state with
citizens and business," Deputy Head of the Presidential Administration of
Ukraine Dmitry Shymkiv said.
He said that the project is one of those that had been
initiated from above – by society and specialists. It is a model in which
citizens are involved in the creation of information resources, and the state
takes the liability of using them without spending funds.
"Actually, this is an example of public private
partnership in practice and an additional element of the single public portal
of administrative services," he said.
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